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How to Hire a Shower and Wet Room Installer

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A wet room or open shower removes the tray barrier, so the entire floor and lower walls must be waterproof and drain correctly. Hiring an installer for it means vetting their tanking, falls to drain and waterproofing track record above all else.

This guide covers tanking, falls to drain and waterproofing references. It is about choosing an installer, not waterproofing a room yourself.

Waterproofing failures are hidden and damaging, and the work is safety-critical, so keep tanking and falls with experienced, qualified professionals. Requirements vary by location and project.

Who this guide is for

  • Homeowners planning a wet room or open shower
  • People concerned about leaks below the floor
  • Anyone comparing wet-room installers
  • Owners converting a bathroom to level access

Probe tanking and waterproofing

Tanking — fully waterproofing the floor and walls — is the foundation of a wet room. Ask how the installer tanks the area and what system they use, and treat vague answers as a serious concern.

This is the single most important thing to get right.

  • Ask how the area is tanked
  • Discuss the waterproofing system
  • Treat vague answers as a concern
  • Confirm the whole wet zone is covered

Confirm falls to drain

Water must run to the drain without pooling, which depends on accurate falls across the floor. Ask how they create the falls and ensure reliable drainage.

Poor falls leave standing water and risk leaks.

  • Ask how falls to drain are created
  • Confirm water runs to the drain
  • Discuss the drain type and position
  • Avoid pooling water

Check waterproofing references

Because failures are hidden, ask to see wet rooms they installed some time ago and how they have held up. A track record of dry, sound wet rooms is the reassurance you want.

Past performance matters more than a fresh photo.

Coordinate tiling and finishing

Tiling sits over the waterproofing, so the two must be done in the right order and detailed carefully at junctions and the drain. Ask how they coordinate tanking, falls and tiling.

Confirm who is responsible for the whole wet area.

  • Ask how tanking and tiling are coordinated
  • Discuss detailing at the drain
  • Confirm responsibility for the wet area
  • Check junction detailing

Brief and compare on the same scope

Give each installer the same brief so quotes compare and nothing is assumed. Ask what could change once the existing floor is opened up.

Ask to see relevant qualifications and insurance.

Hiring checklist

  1. 1Define the wet room or shower scope
  2. 2Ask how the area is tanked
  3. 3Discuss the waterproofing system
  4. 4Ask how falls to drain are created
  5. 5Confirm water runs to the drain
  6. 6Ask to see older wet rooms and how they held up
  7. 7Ask how tanking and tiling are coordinated
  8. 8Give each installer the same brief
  9. 9Ask what could change once the floor is opened
  10. 10Ask to see relevant qualifications and insurance

Common mistakes to avoid

  • Treating tanking as an afterthought
  • Accepting vague answers about waterproofing
  • Overlooking falls to drain and getting pooling
  • Judging only fresh photos, not how wet rooms age
  • Not coordinating waterproofing and tiling order
  • Skipping qualification and insurance checks

When to involve a professional

  • Keep tanking, falls and waterproofing with experienced, qualified professionals
  • Confirm the whole wet zone is waterproofed correctly
  • Ask to see wet rooms that have stayed dry over time
  • Ask to see relevant qualifications and insurance
  • Remember waterproofing requirements vary by location and project

Frequently asked questions

Questions readers ask about this topic

What makes a wet room different to fit?

Removing the tray barrier means the entire floor and lower walls must be waterproof and drain correctly, so tanking and falls are critical. Vet the installer's waterproofing track record above all else, since failures are hidden and damaging.

What is tanking?

Tanking is fully waterproofing the floor and walls of the wet zone, and it is the foundation of a wet room. Ask how the installer tanks the area and what system they use, and treat vague answers as a serious concern.

Why do falls to drain matter?

Water must run to the drain without pooling, which depends on accurate falls across the floor. Ask how the installer creates the falls and ensures reliable drainage, since poor falls leave standing water and risk leaks.

How do I know it will not leak?

Ask to see wet rooms they installed some time ago and how they have held up, because failures are hidden and show over time. A track record of dry, sound wet rooms matters more than a fresh photo, and requirements vary by location and project.

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