Checklists · Documentation
Provisional Item Conversation Preparation Checklist
Helps an owner list the items still described as provisional or to be confirmed, work out why each one is open, and prepare an ordered set of questions for the conversation that closes them.
7 sections · 42 planning prompts · educational owner-side preparation
https://www.builddesignhub.com/checklists/project-documentation-and-changes/provisional-item-conversation-preparation · Build Design Hub — educational planning resource. Requirements vary by project and location.
Scope
What this checklist covers
The preparation ground these prompts walk through.
- Finding the items still described as provisional, indicative or subject to selection
- Telling apart items open because of an unmade selection and those open because of the property
- Working out what information each item needs before it can sensibly be settled
- Establishing who selects, who confirms suitability and who gives the instruction
- Understanding what point in the work each item has to be closed by
- Preparing the questions in the order the items actually have to be settled
Audience
Who this checklist is for
- Owners holding a scope where several items are marked to be confirmed
- People who have realised that a choice they thought was made is still open
- Owners about to sit down with an appointed party to close a list of open items
- Anyone who has had a decision made for them because they did not answer in time
Timing
When to use it
- Building a single list of everything still open across all your project documents
- Understanding why an item is provisional before trying to close it
- Preparing for a meeting where a run of open selections will be discussed together
- Recording what you settled, what you left open and who is acting next on each
- Noticing the items that will be decided by default if you say nothing
Limits
When it is not sufficient
This is general planning preparation. These situations need a qualified professional, and often the relevant authority.
- Judging whether something you have chosen will perform where it is going, which is for qualified professionals
- Establishing what a hidden condition will turn out to be, which needs physical investigation
- Working out what your agreement says about items left open, which only your own legal adviser can explain
- Settling anything that has to be confirmed with an authority, which must be checked locally
The checklist
Work through the sections
Tick the boxes on paper or on screen — nothing is stored, so print the page if you want to keep your marks.
1.Finding what in the scope is still open
Provisional items are not always labelled as such. Some are open because the wording is loose rather than because anybody said so.
Read the scope through and mark every item described as provisional, indicative, to be confirmed or subject to selection, then gather them into one list.
Open items are scattered through a document by subject, and the list only becomes manageable once they are collected in one place.
Note items that carry no provisional label but are described only in general terms, since a vague description behaves exactly like an open item in practice.
A line describing a fitting without saying which fitting is an unmade decision, whether or not anybody has called it one.
Ask whether anything shown on a drawing is standing in for a decision not yet made, because a drawn item can look entirely settled when it is not.
Drawings show something rather than nothing, and owners read the something as a choice that has already been made on their behalf.
Check which open items depend on one another, so you know which of them cannot sensibly be discussed in separate conversations.
Settling one item in isolation frequently closes an option on another, and the connection is obvious only once both are on the same list.
Write down which open items you had believed were already decided, and raise those first in the conversation.
The gap between what an owner believes is settled and what the documents say is settled is where the most avoidable disappointments come from.
Ask whether any part of the works is being carried out on a basis other than the fixed described scope, and where in your documents that is set out.
How your agreement treats work carried out on any basis other than the fixed scope is a question for your own legal adviser.
2.Understanding why each item is still open
An item can be open for very different reasons, and the reason determines who can close it and what has to happen first.
For each item, ask whether it is open because the quantity is unknown, because the selection has not been made, or because a condition has not been established.
The three behave differently: a selection can be closed by you alone, while a condition usually cannot be closed until something has been physically established.
Note which items are open because of something about the property itself, and ask what would have to happen for the position to be established.
Establishing a condition in an existing building needs qualified professionals and physical investigation, not an estimate made from the room side.
Ask whether an item is open because information from a designer or manufacturer is still awaited, and who has taken responsibility for chasing it.
Items waiting on information sit still indefinitely unless somebody is named, because everybody assumes the party who needs it most is chasing.
Note the items left open deliberately, write down who deferred them and record the reason given at the time.
A deliberate deferral is a reasonable decision that becomes an unexplained gap the moment the reason stops being recorded anywhere.
Ask which open items could be settled immediately if you simply made a choice, since those are entirely in your hands and need nobody else.
Pulling your own outstanding decisions out from everybody else makes the list far shorter and shows what is genuinely waiting on you.
Check whether an item is described as open in one document and fixed in another, and ask which document is intended to be relied on.
Which document prevails where two disagree is a matter for the appointed professionals and your own adviser, not for you to decide by choosing one.
3.What each item needs before it can be settled
Most open items stay open because the information needed to close them has never been listed. Listing it is usually the whole difficulty.
For each open item, write down what you would need to know to be comfortable settling it, and ask who holds that information.
Owners often stall on a decision without being able to say what is missing, and naming the missing piece turns it into somebody's task.
Ask what has to be established on site before an item can be closed, who arranges that work and what happens to the surface afterwards.
Any opening up needed to answer a question should be planned and carried out under the direction of qualified professionals.
Note where settling an item needs a sample, a physical mock-up or something to look at in daylight, and ask what is available and when you could see it.
Selections made from a screen image are the ones most often regretted, and asking for something physical is a reasonable request.
Write down which open items depend on a measurement of the existing property, and ask who takes that measurement and where it is recorded.
Items waiting on a dimension often wait on nobody in particular, because measuring feels too small a task to assign to anyone.
Ask whether any open item requires something to be confirmed with an authority or a supply undertaking before it can be settled.
Anything requiring confirmation from an authority or supply undertaking must be confirmed locally with them, not resolved within the project team.
Note which items you can narrow down by ruling options out, even where you cannot settle them completely yet.
Ruling out is usually easier than choosing, and a shortened list is far more useful to the people waiting than silence is.
4.Who selects, who confirms and who instructs
Choosing something is not the same as making it part of the works. Those two acts often involve different people and different routes.
Write down, for each open item, who selects it, who confirms it will work in that position and who gives the instruction that makes it part of the works.
Owners often complete only the first of the three and are surprised that nothing followed from their choice.
Ask whether a decision taken with somebody on site counts as an instruction, or whether it has to come through a named route to take effect.
Ask the appointed professionals which route constitutes a valid instruction on your project, and take unclear wording to your own legal adviser.
Note where more than one household member is choosing, and decide between yourselves who speaks for the household on each kind of item.
Selections reversed shortly afterwards because somebody else had a view are among the most common causes of avoidable rework.
Ask what happens if you select something the appointed professionals consider unsuitable in that position, and how you would be told.
Whether a selection is suitable where it is going is a judgement for the qualified professionals and the manufacturer, never for the owner alone.
Record who is entitled to settle an open item if you cannot be reached, and write down the limits of what they may decide on your behalf.
Work stops or improvises when an owner is unreachable, and a named stand-in with written limits prevents both outcomes.
Ask who is responsible for telling the other trades once an open item has been settled, and how you would know that had happened.
A settled item that reaches only the person you told it to is the most ordinary way a decision fails to take effect.
5.The point in the work each item has to close
Open items do not all close at once. Sorting them by the stage they are needed at is more useful than sorting them by subject.
Ask, for each open item, what stage of the work it must be settled by, described in terms of what happens on site rather than as a diary entry.
Stages survive changes to the programme, so a decision tied to a stage stays meaningful when everything moves.
Note which items have to be settled before something is built rather than before it is fitted, since those are the ones that genuinely cannot wait.
Anything that changes what is behind a surface closes far earlier than owners expect, because the surface goes on and stays on.
Ask what happens to the work if an item is not settled by the point it is needed, and who makes the call at that moment.
How your agreement treats late decisions is a matter for your own legal adviser; ask the parties only what happens on site.
Write down which items you can leave open longest, so your attention goes first to the ones that close soonest rather than to the ones you find interesting.
Owners naturally start with the enjoyable selections, which are usually the ones that could safely have waited.
Ask whether settling an item early removes an option you might want later, and note where waiting keeps something open for you.
Closing early is not always better, and knowing which decisions genuinely benefit from waiting is worth asking about directly.
Note which items would effectively be decided by default if you said nothing, and treat every one of those as needing an answer from you.
Silence closes more open items than agreement does, usually towards whatever is easiest for the party who is waiting.
6.How a settled item is written down and evidenced
An item is only really closed once somebody has written down what it closed to, and that record has reached the people who act on it.
Ask how the settling of an open item is recorded, and whether you receive a document confirming what was agreed and against which item.
Settled items recorded only in meeting conversation reopen later, because nothing exists that anybody can be pointed at.
Note what evidence is provided where an item is settled against work actually carried out, such as records of what was found and what was done.
Ask the appointed professionals what evidence normally accompanies work of that kind, and take questions about your agreement to your own adviser.
Ask how a settled item is described afterwards, so that somebody reading the papers later can still tell it was once open.
A history of what was open and when it closed explains far more about a project than a tidy final list of what was built.
Record which drawing or specification now shows the settled item, and ask for that document if you do not already hold it.
A decision that never reaches a drawing lives only in correspondence, and correspondence is not what people build from.
Ask who keeps the record of open items that have been closed, and how you can see the current position without asking each time.
Where nobody owns the list, each party keeps a partial one, and the owner ends up as the only person with the whole picture by accident.
Note which settled items change something else in the scope, and ask for those consequences to be written down at the same time rather than later.
Where settling an item changes other work, ask the appointed professionals to record the consequences in the affected documents.
7.Preparing the questions you will actually ask
A conversation about a long list of open items drifts unless it is ordered. Decide before you sit down what has to be settled and what can wait.
Bring your list ordered by the stage each item has to be settled by, rather than in the order the items happen to appear in the document.
Document order reflects how the scope was written, which has nothing to do with what is about to be needed on site.
Write down the specific question you need answered for each item, because a conversation about a long list drifts towards whichever items are most interesting.
Without a written question, an item gets discussed for several minutes and closed with nobody quite sure what was agreed.
Note which items you are prepared to settle in the conversation itself and which you want to take away and think about, and say so at the start.
Announcing this early prevents the pressure to decide on the spot that produces the choices owners most often regret.
Ask for anything you are shown to be sent to you afterwards, since samples and images discussed in a meeting are remembered inaccurately soon afterwards.
Memory of a finish or a fitting shifts quickly, and a photograph taken at the table is usually enough to prevent the argument.
Record the answers against your list during the conversation rather than afterwards, including a mark against every item that was never reached.
The items nobody got to are the ones that vanish, because they leave no trace in anybody's notes of the meeting.
Ask at the end which items remain open and who is doing what next on each, and read that summary back before anybody leaves.
Reading the list aloud takes very little time and catches the items two people left the room understanding differently.
Preparation
Documents and information to gather
Having these to hand usually makes the first conversation shorter and more useful.
- The scope document and any schedules that describe items as provisional or to be confirmed
- The current drawings, with the issue markings, that show the items you will be discussing
- Any samples, images or product information you have already been sent for open items
- Notes of earlier conversations in which an item was deferred, including who deferred it
- Your own list of selections you believe you have already made, with dates where you have them
- Correspondence chasing information from a designer, supplier or manufacturer that is still awaited
Records
Decisions to record before work begins
Write these down in your own words, with the date, so everyone is working from the same version.
- Which household member speaks for the household on each kind of selection
- Who may settle an open item on your behalf if you cannot be reached, and within what limits
- Which items you are prepared to settle in the meeting and which you will take away
- The stage of the work by which each open item must be settled
- What you decided on each item, and which document that decision now appears on
Professional review
Questions to discuss with qualified professionals
Bring these to the relevant qualified professional, supplier or authority. Requirements vary by project and location.
- Why is this item still open, and what would have to happen before it can be settled?
- What stage of the work does each open item have to be settled by?
- Which of these items could I settle today, and which are waiting on somebody else?
- What would have to be established on site before this item can be closed, and who arranges that?
- Which route makes a selection into an instruction on this project?
- How will I be told if something I have selected will not work in that position?
- How is a settled item recorded, and which document will show it afterwards?
- Who tells the other trades once one of these items has been settled?
Blind spots
Commonly overlooked items
- Items shown on a drawing that are standing in for a decision nobody has made
- Selections that quietly close themselves because nothing was said in time
- Items open because a measurement of the existing property was never taken
- Settled items that change other work, where the consequence is never written down
- The items nobody reached in the meeting, which leave no trace in anybody's notes
- Decisions that need daylight or a physical sample and were made from a screen
What this checklist does not do
- This preparation helps you close your own selections; it does not qualify you to judge whether a chosen item will perform where it is going, which is for qualified professionals and the manufacturer.
- Nothing here settles an item that is open because of an unknown condition in the building, which needs physical investigation directed by qualified professionals.
- How your agreement treats open items, late decisions and work carried out on any other basis is a matter for your own legal adviser to explain.
- Where an open item depends on confirmation from an authority or a supply undertaking, that confirmation must be sought locally from them.
More preparation
Related checklists
Inspiration
Related Ideas Library pages
Design directions to explore once the preparation is done.
Go deeper
Related Build Design Hub guides
Explanatory planning guidance behind the decisions on this page.
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