Checklists · Site logistics
Site Key and Access Handover Checklist
Help an owner set up a clear access arrangement for the period of the work, keeping a register of every key and code, limiting who holds them, and deciding in advance how access is returned at the end.
7 sections · 42 planning prompts · educational owner-side preparation
https://www.builddesignhub.com/checklists/site-access-and-logistics/site-key-and-access-handover · Build Design Hub — educational planning resource. Requirements vary by project and location.
Scope
What this checklist covers
The preparation ground these prompts walk through.
- Listing every door, gate, lock and entry point the work will involve
- Deciding who genuinely needs access and who does not need it at all
- Keeping a key register that stays accurate as people come and go
- Alarms, entry codes and controlled entry arrangements
- Key safes and how the property is secured when nobody is there
- Returning keys and codes at the end and checking everything still locks
Audience
Who this checklist is for
- Owners handing over an empty property while building work is under way
- Owners staying in occupation while others come and go each working day
- Owners of properties with alarms, entry codes or a controlled entrance
- Owners who live elsewhere and cannot attend the property regularly
Timing
When to use it
- Listing every entry point and lock before any key is handed to anybody
- Deciding how many keys exist and who is accountable for each of them
- Agreeing how alarms and codes are handled without sharing everything
- Recording what was handed over, when, and to which named person
- Planning how access is returned and what is checked when work ends
Limits
When it is not sufficient
This is general planning preparation. These situations need a qualified professional, and often the relevant authority.
- Judging whether any lock, alarm or security arrangement is adequate
- Deciding what your insurance requires while others hold keys to the property
- Establishing responsibility for loss, theft or damage during the work
- Choosing between security products, systems or arrangements
- Determining what a lease, tenancy or building rule permits about access
The checklist
Work through the sections
Tick the boxes on paper or on screen — nothing is stored, so print the page if you want to keep your marks.
1.Listing every way into the property
Access arrangements fail at the entry point nobody wrote down. Walk the whole property, including the parts you rarely use.
Walk the property and list every door, gate, window lock, garage, shed, outbuilding and meter cupboard that has a key or a code.
The list is usually longer than expected, and the forgotten entries tend to be the side gate and the meter cupboard.
Note which locks share a key and which are different, since one key often opens more of the property than the owner realises.
Handing over a single key can quietly give access to a garage, a side gate and a back door as well as the front.
Record which entry points will actually be used during the work, and which are meant to stay closed throughout.
Being explicit about the unused entrances is what allows anything to be checked later.
Note any entry point that is currently unlocked, propped, painted shut, broken or only closed out of habit.
Ask a qualified locksmith or security professional about any lock or entry point that no longer works before the property is left in others' use.
List the internal doors that lock, including a cupboard, a study, a loft hatch or any room being kept out of the work entirely.
Internal locks are how areas are genuinely kept out of the work, rather than by agreement alone.
Record where the key is kept for anything that would matter in an emergency, such as a window lock, a side gate or a garden exit.
Keys moved for the works are frequently the ones needed in a hurry, and nobody remembers where they went.
2.Deciding who genuinely needs access
Access spreads on its own unless somebody limits it deliberately. Decide who holds what before the first key leaves your hand.
Ask who will actually need to enter the property, and whether that means one responsible person or everyone who works there.
The answer differs enormously between arrangements, and it is far easier to establish at the start than to change later.
Agree that keys are held by named individuals rather than left with whoever happens to be at the property that day.
A key attached to a name can be asked about; a key attached to nobody cannot be traced at all.
Ask how people attending on a single occasion are dealt with, such as a delivery, a meter reading or a specialist visit.
One-off visits are where keys get lent informally, which is how a controlled arrangement quietly stops being controlled.
Note which parts of the property nobody needs to enter at all, and agree that those are locked and remain locked.
Storing belongings in a locked room only works if everyone knows it is out of the arrangement.
Decide whether anyone in your household or a trusted neighbour holds a key as a backup, and tell them what the arrangement is.
A backup holder who has not been briefed will either refuse access or give it to the wrong person.
Record what happens if the person holding the key is unavailable, since work usually stops entirely at that point.
A single key holder is a single point of failure, and the fallback is worth agreeing before it is tested.
3.Keeping a key register that stays accurate
A register written once and never updated is worse than none, because it creates confidence in something no longer true.
Write down every key that exists, which lock it opens and who holds it, before any of them is handed over to anyone.
The register only works if it starts complete, and the starting point is the one moment you have full information.
Record the date each key was handed over and to whom, and ask for that to be acknowledged in writing rather than in conversation.
Written acknowledgement removes any later doubt about how many keys went out and to which person.
Note how many copies exist and agree that no further copies are cut without telling you first.
Copies cut for convenience during the work are the ones never returned, because nobody knew they existed.
Agree that a lost key is reported to you immediately rather than quietly replaced by whoever lost it.
If a key is lost, ask a qualified locksmith or security professional what should be done. Nothing here judges what any situation requires.
Keep the register with your project papers and update it every time a key changes hands rather than trying to reconstruct it later.
Reconstruction at the end is where most arrangements discover keys they cannot account for.
Note which keys you have kept back for yourself, and check that you can still get into the property with them.
Owners regularly hand over the only working key and keep the one that has never turned properly.
4.Alarms, codes and controlled entry
Codes are shared far more casually than keys and are much harder to take back. Treat them as a separate arrangement.
Ask what happens to the alarm during the work, and who is responsible for setting it when the property is left empty.
An alarm that nobody has been made responsible for is simply an alarm that is never set.
Decide whether to issue a separate code that can be changed afterwards rather than sharing the code the household normally uses.
A separate code can be withdrawn at the end without disrupting anything the household relies on.
Record who the alarm calls if it activates, and make sure that person knows work is under way and who is expected at the property.
An alarm response that nobody has warned produces a false alarm and, occasionally, a very awkward confrontation.
Note whether any camera or doorbell system records people arriving, and tell those working at the property that it exists.
Recording people while they work carries obligations that vary locally. Take advice from a qualified adviser about what applies to you.
Ask what happens if the alarm or entry system has to be isolated for the work, and who arranges that isolation.
Isolating an alarm or entry system is a matter for the relevant installer or a qualified professional and not for anyone else on the property.
Note where the alarm panel and any control sit, and whether they are inside an area that will be worked on or covered by protection.
A panel behind sheeting is a panel nobody uses, which undoes the arrangement without anyone deciding to.
5.Key safes and unattended access to the property
How the property is entered when you are not there is the part of the arrangement that quietly loosens over the course of the work.
Decide whether a key safe is being used, where it is positioned, and exactly who is given the code to it.
Position matters as much as the code, since a safe in plain view invites attention regardless of what is in it.
Agree that the key safe code is changed whenever the arrangement changes, and record when it was last changed.
Codes shared once tend to persist for years, long after the people who used them have moved on.
Avoid leaving a key in an agreed hiding place, and note that such arrangements become known to more people as the work goes on.
Hidden key arrangements are convenient at the start and are the first thing everybody forgets to end.
Record how the property is secured when the last person leaves, and who is responsible for confirming that it was done.
Securing a property with several people on it is a task that belongs to somebody specific or to nobody at all.
Ask what happens if somebody needs to return to the property after everyone else has left for the day.
Late returns are common near the end of a stage, and they are where informal access arrangements appear.
Note whether a key is ever to be left with a neighbour, and confirm that they are willing rather than assuming they will not mind.
Neighbours asked properly usually agree; neighbours volunteered without being asked usually resent it.
6.Occupied properties and people coming and going
When the household stays, access is a daily arrangement rather than a single handover. It needs its own set of agreements.
Decide whether the household lets people in each day or whether keys are held, and be realistic about who is actually at home.
Arrangements built around somebody being home rarely survive the first appointment or school run.
Agree the hours during which people may enter the property, and what happens if somebody arrives outside them.
Arrivals before a household is dressed and awake cause friction quickly, and an agreed starting hour removes the question entirely.
Note which internal areas remain private, and agree how that is respected while the household is out for the day.
Being explicit about private areas is far more comfortable at the start than raising it after something has been moved.
Record how the property is left secure if the household goes away while the work continues in their absence.
An arrangement that depends on somebody being home has to be replaced deliberately, not simply suspended.
Ask how people identify themselves at the door, particularly where several different trades attend the same property.
Households answering the door to unfamiliar people all day need a way to tell who is expected.
Note where any pets are kept, and agree who is responsible for making sure doors and gates are not left standing open.
A gate left standing open matters enormously in a household with animals, and it has a straightforward owner-side answer.
7.Returning access when the work finishes
The end of a project is the point where keys quietly stay out. Agree the closing arrangement at the beginning, not on the last day.
Agree at the outset that every key and code is returned when the work ends, and note how many are outstanding at any time.
An expectation set at the start is honoured far more often than a request made once everyone has moved on.
Check each returned key against your register rather than accepting a handful and assuming that is all of them.
Counting against the register is the only way to know whether anything is still out there.
Decide whether locks will be changed once the work ends, and ask a qualified locksmith what that would involve for your particular locks.
Whether locks should be changed and how depends on the locks and the situation. Ask a qualified locksmith rather than deciding from a checklist.
Change any temporary alarm code, key safe code or entry code once access is no longer needed, and record that you have done it.
Codes left unchanged are an easy loose end to miss, because unlike keys there is nothing physical to count back in.
Walk the property and check that every window lock, gate, outbuilding and internal lock still works before the arrangement is closed.
If anything no longer locks properly, ask a qualified professional to look at it rather than leaving it until it matters.
Record the date access ended and keep the completed register with your other project papers.
A closed register is what lets you answer a question about access long after everyone involved has gone.
Preparation
Documents and information to gather
Having these to hand usually makes the first conversation shorter and more useful.
- A written list of every door, gate, lock and entry point at the property
- The key register showing each key, the lock it opens and who holds it
- Written acknowledgement of each key handed over and each key returned
- Contact details for the alarm installer and for whoever the alarm calls
- Any building or managing party rules covering access and entry to the property
- Notes of what a qualified adviser said about recording people at the property
Records
Decisions to record before work begins
Write these down in your own words, with the date, so everyone is working from the same version.
- Who holds a key by name, and how many keys exist altogether
- Which parts of the property stay locked and are not entered at all
- Whether a temporary alarm code is issued instead of the household code
- Where keys are left when nobody is at the property, if anywhere
- The hours during which people may enter an occupied property
- Whether locks are to be changed once the work has finished
Professional review
Questions to discuss with qualified professionals
Bring these to the relevant qualified professional, supplier or authority. Requirements vary by project and location.
- Who from your side will hold a key, and how is that person recorded
- How do people identify themselves when they arrive at the door
- What happens if a key is lost, and who would tell me about it
- Who secures the property when the last person leaves for the day
- Will anyone need access when nobody from the household is present
- What do you need me to leave unlocked or reachable while you work
- How will keys and codes be returned when the work finishes
- What should be done about a lock here that no longer works properly
Blind spots
Commonly overlooked items
- A single key that quietly opens far more of the property than intended
- Copies cut during the work that nobody records or ever asks about
- The household alarm code shared once and never changed afterwards
- Meter cupboards, sheds and side gates left out of the key register entirely
- A key safe code that stays the same long after the work has finished
- Neighbours never told that people would be coming and going each day
- Window locks and outbuildings never checked when the arrangement ends
What this checklist does not do
- This checklist organises access arrangements only. It makes no judgement about whether any lock, alarm or security measure is suitable for your property.
- Alarm isolation, faulty locks and lost keys belong with the relevant installer, a locksmith or another qualified professional rather than with a checklist.
- What your insurance, tenancy or building agreement requires while others hold keys is a question for a qualified adviser.
- Cameras and doorbell recordings carry obligations that vary from place to place. Confirm what applies to your situation before relying on them.
More preparation
Related checklists
Inspiration
Related Ideas Library pages
Design directions to explore once the preparation is done.
Go deeper
Related Build Design Hub guides
Explanatory planning guidance behind the decisions on this page.
Site Access & Logistics Checklists
Planning the practical side of having work happen at a property — access, deliveries, waste, neighbours, protection and the record made before work starts.
Browse all Access & Logistics checklists →